B 129, GIDC Electronic Estate, Sector 25, Gandhinagar, Gujarat 382044 Working Hours: Mon-Sat: 9 a.m. - 6 p.m. info@vanvet.co.in 093750 46501

Terms & Conditions use


info@vanvet.co.in shall provide services to you subject to the following conditions. If you visit or shop at info@vanvet.co.in, you accept these conditions. Please read them carefully. In addition, when you use any current or future info@vanvet.co.in service or visit or purchase from any business affiliated with info@vanvet.co.in, whether or not included in the info@vanvet.co.in Web site, you shall be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review VAN VET'S Privacy Policy, which also governs your visit to info@vanvet.co.in, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit info@vanvet.co.in or send e-mails to VAN VET, you are communicating with VAN VET electronically. You consent to receive communications electronically. VAN VET will communicate with you by e-mail or by posting notices on this site, or use mobile communications/ apps. You agree that all agreements, notices, disclosures and other communications that VAN VET provide to you electronically satisfy any legal requirement in relation to such communications.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of info@vanvet.co.in or its content suppliers. The compilation of all content on this site is the exclusive property of info@vanvet.co.in. All software used on this site is the property of info@vanvet.co.in or its software suppliers.

TRADEMARKS

VAN VET has a Registered Trademark. Any violation of the trademarks shall be liable for legal action.

SITE ACCESS

info@vanvet.co.in grants you limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site shall not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of info@vanvet.co.in. You shall not use any proprietary information (including images, text, page layout, or form) of info@vanvet.co.in and our affiliates without express written consent. You shall not use any meta tags or any other "hidden text" utilizing info@vanvet.co.in's name or trademarks without the express written consent of info@vanvet.co.in. Any unauthorized use terminates the permission granted by info@vanvet.co.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of info@vanvet.co.in so long as the link does not portray info@vanvet.co.in, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You shall not use any info@vanvet.co.in logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. info@vanvet.co.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content; send other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You shall not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. info@vanvet.co.in reserves the right (but not the obligation) to remove or edit such content,

If you do post content or submit material, and unless indicated otherwise, you grant info@vanvet.co.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant info@vanvet.co.in and its affiliates and sub-licenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify info@vanvet.co.in or its affiliates for all claims resulting from content you supply. info@vanvet.co.in has the right but not the obligation to monitor and edit or remove any activity or content. info@vanvet.co.in takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

info@vanvet.co.in and its affiliates attempt to be as accurate as possible. However, info@vanvet.co.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by info@vanvet.co.in itself is not as described on the site, your sole remedy is to return it in unused condition.

PRICING

The prices displayed on this site are quoted in Indian Rupees which you can view in your preferred currency using the currency converter link. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Except where noted otherwise, the List Price displayed for products on the VAN VET website, whether in Foreign Currency or Indian Rupees represents the price of the product excluding all taxes. Domestic and international shipping charges will be charged extra as applicable.

Despite the best efforts, a small number of the items in the catalog may be mispriced. If VAN VET discover a mispricing, VAN VET will do one of the following:

1) If an item's correct price is lower than the stated price, VAN VET will charge the lower amount and ship you the item.

2) If an item's correct price is higher than the stated price, VAN VET will, at discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by info@vanvet.co.in.

SHIPPING POLICY

VAN VET is committed to deliver your order with good quality packaging within given time frame. VAN VET ships throughout the week, except, Sunday & public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, VAN VET ship through premier courier agencies and incase of non-availability of courier service at the delivery location, parcel will be sent via insured registered post parcel.

 

DOMESTIC AND INTERNATIONAL SHIPPING

For Unstitched Garments

For domestic buyers, orders are shipped through registered domestic courier companies. These orders will be shipped within 3 business days, or as per the delivery date agreed at the time of order confirmation and Courier Company shipment delivery norms. Please note Sunday and Public Holidays are not set as Business Days for standard deliveries. For International buyers, orders are shipped and delivered through registered international courier companies. Please allow 15 Business Days to dispatch international orders.

For Stitched Garments

Garments are exclusively made on order,as per the selected size,and our customer care will intimate as it is ready for dispatch.

USE OF THIS WEBSITE OUTSIDE INDIA Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting VAN VET's products and services available in India.

However, VAN VET may accept orders for delivery to locations outside of India, subject to customs, legal, regulatory and certain practical restrictions.

Those who choose to access this Website from locations outside India or place orders for delivery to locations outside India are responsible for compliance with local laws if and to the extent local laws are applicable.

All of VAN VET orders are shipped door-to-door from the warehouse in Ahmedabad, India to your provided shipping address via Premier Courier Agency. Processing the order normally takes 2 Business Days and then Shipping normally takes around 4 weeks,and will be intimated as it is ready for dispatch.

Shipping destinations offered by info@vanvet.co.in for delivery will be extended and updated from time to time and listed online.

VAN VET do not ship backorders. VAN VET aims to keep every item on the website in stock. If there is an item which you purchase and then it's realize this item is not available, VAN VET will promptly inform you within 2 Business Days of your purchase and fully refund your money for the out of stock item.

VAN VET can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. VAN VET cannot ship to Post Office Box addresses and VAN VET takes no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

The Courier Agency will attempt delivery 2 times at the delivery address specified by you in the order, before they contact VAN VET that your package is not deliverable. You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call the Courier Agency Customer Service at their local number and quote your tracking number to trace your package.

Inability to deliver the order for non-availability or delivering part order as per availability. With respect to items sold on info@vanvet.co.in, we charge your credit card before your order has entered the shipping process. For any reason if VAN VET is not able to ship you products as per your order, VAN VET will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

DUTIES AND TAXES

All of VAN VET orders are shipped internationally from the warehouse in Ahmedabad, India to your provided shipping address via the Courier Agency. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, VAN VET are unable to calculate when would be how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, VAN VET has arranged with the Courier Agency to coordinate with customs to clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from the Courier Agency for import duties and taxes, you will have to pay the Courier Agency directly at the time of delivery. VAN VET takes no responsibility for
non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

RETURNS, EXCHANGES, CANCELLATIONS AND MODIFICATIONS

Returns & Exchanges

Within India
It is VAN VET'S endeavor to provide you with the best customer service possible hence VAN VET permits returns and exchanges within 2 business days of receiving the package but only in case of the following reasons. No other requests will be entertained aside from those mentioned below.

If the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect.

To return or exchange a product or report damage in transit please call the support team @ +093750 46501 or Whatsapp on +093750 46501 or Email on : info@vanvet.co.in within 2 Business Days of the delivery.

Given the nature of the products, VAN VET reserve the sole discretion to provide the resolution to any situation as we deem fit. Each return or exchange request is handled on a case-by-case basis and we request you to get in touch with our team for prompt resolution.

No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 2 failed delivery attempts by the shipping agency and/or the package is refused by the recipient.

All refunds in genuine cases, or of order cancellation due to unforeseen circumstances will be initiated via NEFT using our payment gateway partner Kotak Mahindra.

International orders

At this point, VAN VET will not be accepting returns or refunds on International orders.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.

5 SIMPLE STEPS TO EXCHANGE OR RETURN YOUR GOODS

Step 1
You need to inform VAN VET by email within 2 business days of receiving the parcel to the support team @ +093750 46501 or Whatsapp on +093750 46501 or Email on : info@vanvet.co.in. If VAN VET are not informed within 2 business days regarding a return, the merchandise is considered sold for good.
Step 2
Please await a Mail/Whatsapp/SMS confirmation from our end for initiating the return
Step 3
Please seal the package properly and courier it at:
VAN VET,

B 129,GlDC Electronic Estate,

Sector 25, Gandhinagar,

Gujarat - 382044.

Step 4
Please email us to inform VAN VET that you are sending the package back, with your order number as the subject line and tracking details in the body of the email.
Step 5
Once VAN VET receives the products it will take is 2 Business Days to do a quality check and then VAN VET will call you or email you for an exchange.

International orders

At this point, we will not be accepting returns or refunds on International orders.

 

CANCELLATIONS AND MODIFICATIONS

You can cancel an order until it has been processed at the warehouse. Any amount you paid, will be credited back into your account.

Modification of Shipping address: You can modify the shipping address of your order before VAN VET has processed (shipped) it, by contacting our support team @ +093750 46501 or Whatsapp on +093750 46501 or Email on : info@vanvet.co.in

CANCELLATION POLICY

If you need to change or cancel your order, please contact VAN VET within 24 hours of placing the order at 079-26449364 from Monday to Friday between 11 AM- 6:30 PM. You may also send Whatsapp on +093750 46501 or Email on : info@vanvet.co.in. PLEASE BE ADVISED THAT SOME ORDERS ARE SHIPPED ALMOST IMMEDIATELY AND IT MAY NOT ALWAYS BE POSSIBLE TO CHANGE/CANCEL THE ORDER.

SIZING

The unstitched fabric/garment gives an unlimited scope for making the best suitable style/size

The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review the sizing guide to select the size best suited to you.

PRODUCT PROPERTIES AND WASH CARE

All of VAN VET's products may be a blended using different fabrics crafted using the finest natural/blended/synthetic fibers. The subtle variations in color, texture and finish are intrinsic depending on the nature of the products. VAN VET'S products may involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. VAN VET'S uses best available commercial dyes with the goal of minimizing the impact on the environment while striving for the best color properties. An irregular weave or print is not a defect - hand loom/hand block printing, by definition means uncertainty when it comes to uniformity.

Colors: VAN VET has done it's best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, VAN VET cannot guarantee that your monitor's display of any color will be accurate.

VAN VET uses the best quality commercially available colors, and can not give any guarantees for the colors fastness. All garments should be preferably Dry Clean for best results.

 

Block Printing:

 

This product is hand block printed and there might be slight irregularities in color and prints occurring. These irregularities are the hallmark of hand block printed product and make each exquisite piece one-of-its-kind.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by info@vanvet.co.in on an "as is" and "as available" basis. info@vanvet.co.in makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, info@vanvet.co.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. info@vanvet.co.in does not warrant that this site, its servers, or e-mail sent from info@vanvet.co.in are free of viruses or other harmful components. info@vanvet.co.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

INDEMNIFICATION

You agree to defend, indemnify and hold VAN VET and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site, breach of the terms of use, infringement if IPR of third party

APPLICABLE LAW

By visiting info@vanvet.co.in, you agree that the laws of India, within gujarat jurisdiction, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and info@vanvet.co.in or its affiliates.

DISPUTES

All Sales is considered FINAL. RETURN AND EXCHANGES and any claim to the damages in the product will be at VAN VET's discretion & prerogative, and will be bound by no laws or arbitrations.

Any dispute relating in any way to your visit to info@vanvet.co.in or to products you purchase through info@vanvet.co.in shall be submitted to confidential arbitration in Ahmedabad, India, except that, to the extent you have in any manner violated or threatened to violate info@vanvet.co.in's intellectual property rights, info@vanvet.co.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability Please review VAN VET'S other policies, such as the pricing policy, posted on this site. These policies also govern your visit to info@vanvet.co.in. VAN VET reserves the right to make changes to the site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

VAN VET

ADDRESS: B 129, GIDC Electronic Estate, Sector 25, Gandhinagar, Gujarat 382044.